April 24, 2019
If you're not receiving your app email notifications, you may need to update your address in the app. Follow these simple steps to ensure you receive your email notifications:
How to change an email address in your account
Go to your Digital Life app main menu from your tablet or mobile device and follow these steps:
- Tap System settings under the main menu
- Select User profiles
- Select the user profile you'd like to verify/edit
- Verify and/or edit your email
- Tap Save
- You've just updated your email address
How to change an email address in a program
For iOS
Go to your Digital Life app main menu from your iOS mobile device and follow these steps:
- Tap Programs under the main menu
- Select the program you would like to update
- Tap Edit program
- Tap Edit next to the notification
- Select an email from the list or add new email address in the text field and tap +
- Once you select the desired email, tap Next
- Tap Next again
- Tap Next again
- Tap Next again
- Tap Save
- Tap Save again to confirm changes
- You've just updated your email address
Android
Go to your Digital Life app main menu from your Android mobile device and follow these steps:
- Tap Programs
- Select one of your active programs you'd like to update
- Tap Edit program
- Tap Edit next to the email address listed in the program
- Uncheck the selected email address
- Select a different email address present or add a new email address in the text field and tap +
- Confirm new email address is selected, then tap Next to continue
- Tap Next again
- Tap on Next button
- Tap on Next button
- Tap on Save button to confirm your changes
- You've just updated your email address
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